MSIC 2023 Annual Report

V I S ION & VALUES

VISION

MSIC is a recognized leader in providing excess deposit insurance, promoting sound public policies, addressing risks in the financial system, advocating for adequate consumer protection, and carrying out its notification and certification management responsibilities.

VALUES

Integrity We adhere to the highest ethical and professional standards. Competence We are a highly skilled, dedicated and diverse workforce that is empowered to achieve outstanding results.

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MSIC, its Directors and its employees have a tradition of distinguished service to Massachusetts and the credit union movement. Six core values guide us in accomplishing our mission:

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Teamwork We communicate and collaborate effectively with one another, our members, the industry and regulatory agencies. Accountability We are accountable to each other and to our stakeholders to operate in a financially responsible and operationally effective manner. Effectiveness We respond quickly and successfully to operational requirements and the needs of our members. Fairness We respect individual viewpoints and treat one another and our stakeholders with respect, impartiality, dignity and trust.

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2023 ANNUAL REPORT 7

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